Help with care
Contact MemoVara
Whether you’re starting a Record, caring for someone’s story or sorting out a purchase, tell us what you need. You can choose a person or quick product guidance.
Email us
[email protected]For account, billing, privacy, permissions and accessibility requests. We may need to verify your identity.
Connect socially
General conversation and updates. Keep private account and family details out of public posts and messages.
Start with an answer
FAQs and glossaryWhy human continuity?Recover account accessSupport is asynchronous. We do not promise a response time or provide emergency assistance. If someone is in immediate danger, contact local emergency services.
Send a message to a person
For a content concern, include the Record link and explain your relationship or permission concern. For billing, include the purchase date or receipt reference, never card details.
AI-assisted product helper
Ask about our terms, Records, LifeBook, privacy controls or plans. This helper uses public support guidance and may make mistakes. It cannot see your private content or account, take actions, or submit a human support case.